To speak with our customer care team:
- General Inquiries 1300 222 824 (Shortest queue times are between 12pm and 4pm).
- Club Catch Priority Customer Service 1300 551 996 (For Club Catch Members Only).
- Chat: Click on the "Chat with us" icon at the bottom right of this page.
- Online Form: Click on "Submit a request" below and follow the drop-down menu.
Catch Phone Support hours:
- Monday – Friday 9am – 9pm AEDT.
- Saturday - Sunday 9am – 5pm AEDT.
Marketplace Phone Support hours:
- Monday – Friday 9am – 5pm AEDT.
Excludes Christmas day, New Years Day, Good Friday, Easter Sunday and Anzac Day.
We look forward to assisting you.