The fastest way to find answers to your most frequent questions is via our Help Centre. Browse by category or type your question in the search box.
To speak with our customer care team:
- General Inquiries 1300 222 824
- Club Catch Priority Customer Service 1300 551 996 (For Club Catch Members Only).
- Chat: Click on the "Chat with us" icon at the bottom right of this page.
- Online Form Click on "Submit a request" and follow the drop-down menu.
Catch Phone Support hours:
- Monday – Friday 9am – 9pm AEDT.
- Saturday - Sunday 9am – 5pm AEDT.
Marketplace Phone Support hours:
- Monday – Friday 9am – 5pm AEDT.
Excludes Christmas day, New Years Day, Good Friday, Easter Sunday and Anzac Day.
We look forward to assisting you.