We can understand that in some cases, you may wish to provide us with feedback on any concerns you have with Catch.
Please contact us using the following channels:
Phone: 1300 222 824
Chat: Click on the Chat with us icon located on the page below
Fill out our online form: Click on Submit a request and follow the drop-down menu
Note: Our customer service team is available during the following times:
9am – 9pm Monday – Friday AEDT
9am – 5pm on weekends
Excl: Christmas day & Good Friday
If your complaint or feedback is on Catch Connect please click here for details:
We look forward to helping you with your enquiry.