To chat to our customer service team via chat, look for the little icon below:
The icon will not show on our main page, but if you visit an article in our Help Centre, you can locate the icon towards the bottom right corner of your browser:
Click on the icon, enter a few details and a customer services agent will assist you:
You can also call us on 03 8595 5277 or submit a request to us via our online form (click on Submit a request further below this page) which goes directly to our Customer Services team.
Note: Our customer service team is available during the following times:
9am – 9pm Monday – Friday AEDT
9am – 5pm on weekends
Excl: Christmas day, Good Friday & Anzac Day
We look forward to helping you with your enquiry.