Unfortunately once an order has been placed, we are unable to add any additional items, or change the items you have selected. However should you wish to cancel your order or change your delivery address, the team here at Catch can assist you.
If your order contains MarketPlace items, please contact the seller directly via your account to request this change. To ensure your request has been updated, you must receive confirmation from the seller directly.
If your order is for items dispatched by Catch:
Within the first 6 hours:
Contact us via phone for immediate assistance as our warehouse is automated, and we process orders quickly.
After 6 hours:
It's possible that your order is already processing, and no changes or cancellation can be made.
You will need to wait till your order has been received before lodging a return request via your account.
Feel free to contact us for assistance using the options below.