Club Catch members have an exclusive line for faster, VIP service.
This benefit is available exclusively to current Club Catch members.
Simply call our members-only helpline and you'll be connected to the first available agent:
Catch customer service hours:
- Monday – Friday 9am – 9pm AEDT
- Saturday - Sunday 9am – 5pm AEDT
Marketplace customer service hours:
- Monday – Friday 9am – 5pm AEDT
Excludes Christmas Day, New Year’s Day, Good Friday, Easter Sunday and Anzac Day.
We look forward to assisting you.