Products Sold by Catch.com.au
At Catch.com.au we aim to dispatch orders from our warehouse within 1-2 business days.
Once dispatched you will receive an email with your tracking number. Tracking information is provided by the carrier company, please allow 2 days for the details to update in their systems before contacting us.
Delivery Times form Australia Post are estimates only and (Exclude Bulky Items), delays may occur during the busy Christmas period.
|Metro areas||Regional||Rural & Remote|
|Standard Shipping||2-5 business days||2-7 business days||3-10 business days|
|Express Shipping||1-3 business days||1-3 business days||2-4 business days|
For orders that are eligible for Express Shipping, the option will be shown at checkout.
In the event your order is not received within the above time frame, we will be happy to lodge an investigation with the courier company on your behalf.
Please note, refunds are only issued pending the outcome of the investigation.
Products Sold by Marketplace Partners
To ensure you get the best prices and quickest delivery, these products are sold and shipped directly from the marketplace seller using their preferred courier company.
The delivery speeds and costs for marketplace items vary by Seller, and are displayed on the product page and during checkout before you confirm your order.