Australia Post have made some changes due to the increasing impact of coronavirus.
Australia Post is taking action to help protect the health and safety of our staff and customers in relation to the spread of coronavirus COVID19.
From today, the Self Service Terminals at Post Offices will be temporarily unavailable to ensure customers and staff keep a safe distance from one-another.
Further, to minimise the risk of contracting or spreading coronavirus, all parcels - be it at a post office or at a residence - will no longer require a signature for delivery or collection.
In all cases, whether a driver or postie delivers to the door or a customer goes in to their local Post Office to collect a parcel, an Australia Post staff member will ask and record the customer’s name and sign on their behalf.
The customer will still need to be present for this to occur, but contact will be minimised by either leaving the parcel at the door until the driver or postie has left the premises or left for the customer to pick up on the counter.
Australia Post is committed to continuing delivery throughout our network and as any disruptions resulting from Coronavirus occur, we will keep customers updated.
There are currently international delivery delays due to the coronavirus, and we are working with partner airlines and other postal operators to move items as quickly as possible.We thank you for your support while we implement these new measures to ensure our people and customers continue to stay safe and healthy.